Technical Writer

Sandy Springs, GA 30328

Posted: 02/05/2019 Employment Type: Contract Industry: Technical Writer Job Number: 52098

Technical Writer

Responsibilities:
  • Take initiative and work closely with Leads and SMEs to understand requirement and assist them in producing necessary documents.
  • Create and update Operational policies, procedures, manuals, backup & recovery procedures, operational guide/document, knowledgebase references, diagrams, and related contents
  • Perform regular periodic reviews of the above documents to ensure content is accurate.
  • Obtain proper and necessary document reviews and approvals.
  • Responsible for maintaining consistent formatting and terminology.
  • Properly organize these documents on a central repository.
  • Produce clear, concise, usable documentation.

Requirements:
  • Bachelor’ s degree in a related field (IT, CS, Mass Communications, etc.) OR relevant experience
  • Excellent written and communication skills
  • 3+ years working as a technical writer
  • Proficient in Microsoft Office
  • Have a very good understanding of the following technical terminologies and concepts:
    • ITIL processes, Operating Systems, Virtual Machines, Web Servers, App Servers, Messaging, Databases, Storage, Backup, Recovery, Infrastructure Architecture, DevOps toolchain – GitHub, Jenkins, JFROG Artifactory, Cloud, Security and Cyber Security
  • Must be able to understand requirement with a minimum help and translate it into a meaningful yet simple and useful document.
  • Self-initiator, effective collaborator, and problem solver
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