Technical Implementation Consultant

Plano, TX 75024

Posted: 07/17/2018 Employment Type: Direct Hire Industry: Implementation Specialist Job Number: 50594

Our client in Plano is looking to add a Technology Implementation Consultant who will be responsible for configuring, delivering and supporting high quality product-based client software applications. The Technology Implementation Consultant role is an active contributor to the success of client engagements through LoyaltyOnDemand  product knowledge with guidance from a Sr. Technology Implementation Consultant or Solutions Consultant. 

• Quickly become a subject-matter expert (SME) of our proprietary LoyaltyOnDemand  product through formal training and experience gained from setting up, configuring, delivering and supporting product-based client implementations. 
• Using client business requirements and LoyaltyOnDemand  product documentation, work with the Business Analyst team in validating functional requirements. 
• Using our proprietary web-based tool, LoyaltyNavigatorTM to create basic program foundational elements such as rules, point and event types, products/rewards, tiers and all other required artifacts. 
• Create the development instance of the required websites and perform all necessary configuration of the Portal that does not involve programming. 
• Create the development instance and perform all basic, non-programming related configuration of the standard API. 
• Perform all configuration of batch integration processors that do not require programming. 
• Work with Project Management team in completing deliverables, meeting milestones and ensuring technical validity of the proposed solution. 

• Bachelor’ s degree in a technology-related field 
• A solid grasp of reading/writing Extensible Markup Language (XML). 
• Proficient with reading/writing database queries using T-SQL and/or PL/SQL. 
• Demonstrated ability to work effectively within a team across an engagement-wide scope of work. 
• Demonstrated client relationship and interpersonal skills. 
• Excellent organizational, analytical, and problem solving skills. 
• Competent with packaged application software implementation practices. 
• Strong to expert skills in data modeling/analysis/manipulation. 
• A proven track record of meeting with client management as the subject matter expert. 
• Ability to quickly comprehend complex systems in order to streamline the underlying processes into the LoyaltyOnDemand  solution. 
• Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance. 
• High level knowledge of enterprise IT organizational, business, and technical environments.
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