Sr. Implementation Consultant, Financial

Dallas, TX 75206

Posted: 04/18/2019 Employment Type: Direct Hire Category: Implementation Specialist Job Number: 52529

Our client in Dallas is looking to add a Sr.  Implementation Consultant, Financial who will serve as a subject matter expert to train and support their clients throughout the implementation of their software. This person will aid in the efforts to provide quality implementations and ensure the adoption of our product in agencies across the country.

The candidate will  play an essential role in guiding customers through the implementation methodology and deployment of the software for multi-site locations across the United States.  You will be responsible for:
  • Following the implementation methodology and ensuring team members are also following the methodology
  • Guiding customers towards established best practices
  • Assisting the customer with the change management efforts to allow for a successful adoption of the  application
  • Exemplifying the company' s core values and providing leadership to team members to promote a positive work environment and adherence to core values
  • Providing accurate and holistic feedback on team members’ performance to assist with employee evaluation.  Working with Implementation Managers to implement strategies to improve team performance, foster team growth and assist with meeting department and company goals.
  • Serving as subject matter expert on the proper use of the company' s  application as it pertains to financial operations.
  •  
  • The Senior Implementation Consultant, Financial, will  provide  excellent customer service, recommending best practices for financial operations setup, support our clients with the efforts to successfully manage the change associated with the  deployment.

We are looking for a talented, passionate individual that can show us:
  • The skills to provide quality education to customers on the appropriate, best-practice use of all products within the suite as it relates to Revenue Cycle Management.
  • Leadership skills to support the team in preparation and while on-site for customer rollouts.
  • The ability to communicate deployment risks with both internal and customer project teams efficiently and concisely.
  • The ability to assist the customer in all aspects of software setup and training and a desire for investigation and problem-solving.
  • The ability to prioritize workload and delegate assignment as necessary.
  • A passion for customer service that ensures the needs of the customers are met throughout their implementation.
  • The ability to function with minimal supervision without affecting the quality of their work.
  • Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals
  • The ability to travel and/or support up to 70% in service of our clients across the country.

Education requirements: this career opportunity requires a bachelor' s degree in business or a related field or an equivalent combination of some college and significant work experience.
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