Sr. Business Analyst (Salesforce Community Cloud)

Charlotte, NC 28269

Posted: 05/01/2019 Employment Type: Contract To Hire Category: Business Analyst Job Number: 52589
  1. Business Analyst (Salesforce Community Cloud)
    Contract opportunity in Charlotte, NC

    A CRM business analyst for a global Salesforce team. The core focus of this position is the design, development, and on-going support of customer applications and objects within Salesforce.com. Hands-on knowledge of Salesforce.com is a must; to include admin and configuration capabilities. This role is 80% business analyst and 20% technical (admin + configuration).

    Responsibilities:
    • Understand business and propose the best implementation using the SFDC solution.
    • Conduct requirements and solution concept workshops
    • Facilitate business process analysis and automation discussions
    • Guide best practices for security model, mobile deployment strategies, workflow, data validation and analytics
    • Provide best practice in specialized processes such as partner management, call centers, territory management, and business-to-business applications
    • Author/solution detailed design and configuration specification
    • Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
    • Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.
    • Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.
    • Manage relationships with stakeholders to achieve project goals
    • Maintain collaborative relationships with external vendors to achieve project goals, where necessary.
    • Participate in the evolution of team best practices, standards and policies
    • Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.
    • Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.

    Requirements:
    Education: Bachelor' s degree in related field required.
    Experience: Minimum three years' experience of business analyst experience and five years of SalesForce.com experience.
    • Experience with various salesforce modules including: Community Cloud and Lightning.
    • Ability to challenge business requirements/process, and simplify solutions to utilize what is provided within the SFDC platform.
    • Ability to outline PRO/CON & options
    • Scrum or Agile methodology experience a must
    • Scrum Master experience is preferred
    • SFDC Certification are required (certifications may vary)
    • Salesforce Adoption experience is a nice to have.
    • Proven track record in leading initiatives and managing small projects.
    • Competency in gathering and documenting business requirements.
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and SME
    • Experience conducting/facilitating stakeholder workshops
    • Client friendliness with the ability to build and maintain trusting and value added client relationships
    • Ability to work independently and in fast-paced environment with tight deadlines, with minimal supervision
    • Client ownership/client engagement experience preferred
    • Comfortable working within a defined budget and coordinating efforts with other team
    • Michelin experience preferred
    • Agile Accelerator experience preferred
    • Hands-on knowledge of Salesforce.com is a must
    • Admin and configuration capabilities
Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

Posted

  HUNTER Technical Resources Celebrates its 20thAnniversary ATLANTA, GA HUNTER Technical Resources LLC is proud to announce its 20th anniversary as a leading IT staffing and project solutions provider. The company has blossomed from the original dreams of its Georgia Tech founders, growing from a regional company into a national resource for recruiting… Read more »

Posted

IT Staffing

HUNTER Expands Professional Services Offerings with Addition of Patti Dismukes LEADER IN IT RECRUITING TO GROW PROFESSIONAL SERVICES PARTNERSHIP   ATLANTA, GA September 2016 Atlanta-based HUNTER Technical Resources, a leading provider of IT recruiting and staffing services, announces the hiring of Patti Dismukes as Vice President of Professional Services. Patti will grow HUNTER s Professional… Read more »

Posted

Recruiter Quote

What should you expect from your partnership with a recruiter?   CONTACTS – Recruiters are immersed in the hiring process day-in and day-out. They have cultivated relationships with numerous Hiring Managers at major companies and their sole purpose is to match the right candidate with the right role. Partnering with a recruiter makes sure your… Read more »

Posted

IT Staffing and Recruiting

When it s time to navigate a job search choose to partner with an EXPERT! A recruiter or headhunter is someone who spends their days and nights searching for quality candidates in order to create a pipeline of individuals skilled and ready to step in to their next role. As experts at building relationships, recruiters create… Read more »

Posted

New headquarters for IT staffing & recruiting firm

ATLANTA, GA December 15, 2015 Atlanta-based HUNTER Technical Resources, LLC (HUNTER) a leading provider of IT recruiting and staffing services, announces its Atlanta headquarters relocation and expansion. HUNTER s headquarters will move to Glenridge Highlands One, a class A office space located along the bustling GA 400 corridor inside of I-285. The new address… Read more »

Posted

Leader in IT recruiting to help companies meet staffing needs with top talent. ATLANTA, GA September 30, 2015 Atlanta-based HUNTER Technical Resources, a leading provider of IT recruiting and staffing services, announces its expansion into Dallas/Ft. Worth with a regional office to serve the region s growing IT industry. This expansion strategically positions HUNTER to… Read more »

Posted

Atlanta, GA September 16, 2015 – Clint Bailey, Managing Partner of HUNTER Technical Resources, LLC (HUNTER), a leading provider of IT recruiting and staffing services, was honored on September 12, when TiE Atlanta announced the rankings of the 2015 TiE Atlanta Top Entrepreneurs at the TiECON Southeast Conference in Atlanta. This recognition honors company… Read more »

Posted

ATLANTA, GA April 14, 2015 Atlanta-based HUNTER Technical Resources, a leading provider of IT recruiting and staffing services, announces its expansion into Austin with the opening of a regional office to serve the area s growing IT industry. This expansion strategically positions HUNTER to better serve new and existing clients throughout Texas and the Southwestern… Read more »

Posted

ATLANTA, GA December 1, 2014 Atlanta-based HUNTER Technical Resources, a leading provider of IT recruiting and staffing services, has announced the expansion of their regional office located in Denver, CO. In response to continued strength in the information technology job market, HUNTER is growing their U.S. footprint to better serve their existing Denver, West… Read more »