Senior QA Analyst

Atlanta, GA 30328

Posted: 12/17/2020 Employment Type: Direct Hire Category: QA Engineer Job Number: 54790

Job Description

Senior Test Analyst will effectively coordinate offshore resources, ensuring that the Application Delivery `Follow the Sun` delivery model is executed successfully, while contributing to continuous product, system and process improvements and supporting Production maintenance. The Test Analyst Senior will also provide Lead QA support for any Boarding issues.
 

Job Details:

  • Effectively coordinating offshore resources, ensuring that the Application Delivery `Follow the Sun` delivery model is executed successfully, while contributing to continuous product, system and process improvements and supporting Production maintenance.

  • Provide Lead QA support for any Boarding issues, this includes:

  • 24/7 testing assistance availability to join conference bridges to triage Production issues

  • Ability to support systematic Production verification when configuration changes are required

  • Provides valued insight to the Product and Development Teams on Deployment Plans for both major and minor software releases

  • Analyzes all manual and automated scripts executed by offshore team members to:

  • Ensure all failed steps include associated defects or enhancement documentation

  • Review all defects to insure sufficient detail is provided to effectively communicate issues

  • Resolve any outstanding questions

  • Assess that test scripts provide full requirement coverage

  • Ensure all test scripts are linked to requirements and detected defects

  • Compare script outcomes to message results

  • Review Product Requirement Documents to: 

    • Identify ambiguities

    • Recognize risk potentials

  • Provide assistance to third-level support for production issues/question resolution.

  • Attend project planning, scrum calls, grooming calls and project status meetings with Development, Product, Support and QA to:

    • Identify potential impediments

    • Communicate QA progress

    • Provide conflict resolution

  • Proof read user documentation including:

    • User Guides

    • ISO Documentation

  • Provide Lead QA support for any Boarding Candidate releases, duties to include:

    • Maintain Release Readiness Process

    • Review Daily Status and Query Log Reports from Offshore Resources

    • Interact with Security Group to schedule Security Scans

    • Interact with Automation Team to schedule Load Tests

  • Possess expertise in core business functionalities related to payment processing from Merchant to Card Issuer for various card brands including Visa, MasterCard, Amex, Discover, Union Pay International, JCB, Diners, Rupay, Alipay, Ayala and Petron etc.

  • Participates in all phases of software development life cycle comprising daily scrum meeting, sprint planning, backlog grooming, technical design review, defect triage and release sign-off meetings

  • Works with business to review the new features and backlog requirements and prioritizes them based on the business needs, team capacity and delivery targets

  • Identifies and prepares test data according to business requirements and validates data flow to subsequent downstream systems and external applications which also includes verifying data translation to system specific values in the SQL database

  • Performs database validation using SQL Server management studio and SQLite databases to verify merchant data, audit logs and data being submitted to external systems including ISOs and card schemes.

  • Performs Application Programming Interface (API) Testing of web services to validate the compliance of any new functionality between GP applications and the external ISO system using SOAP UI.

  • Coordinating and facilitating the cross-functional issues/risk resolution at project level

  • Develop, Enhance and execute automated regression suite using Java, Selenium web driver, Maven, TestNG, Cucumber for merchant boarding system

  • Organizes Security Scans to ensure Payment Card Industry Data Security Standard(PCI-DSS) requirements are met using Static and Dynamic scanning methods for Web applications

  • Validates static and dynamic security scan reports to ensure security vulnerabilities are addressed and prioritized based on the severity

  • Plans and monitors progress of automation of different test suites (using Selenium, Cucumber, Java, Winium, API tests etc.) for merchant boarding application across regions and provide direction to the team

  • Gather and Create Documentation for Management approval for Production Candidate releases.

 

Requirements:

  • Ability to follow all company policies and procedures as well as internal departmental procedures to ensure consistency in QA 

  • Excellent communications and writing skills to write clear user and technical documentation 

  • Knowledge of QA testing software required – specific software requirements may differ by role

  • Continuing education attitude to remain up-to-date on changing technologies

  • Bachelor’ s degree preferred

  • 3+ years experience in QA testing required

  • Willingness to take ownership for own work to continuously improve performance

 

Knowledge/Skills/Abilities 

  • Ability to follow all company policies and procedures as well as internal departmental procedures to ensure consistency in QA 

  • Excellent communications and writing skills to write clear user and technical documentation 

  • Knowledge of QA testing software required – specific software requirements may differ by role

  • Continuing education attitude to remain up-to-date on changing technologies

  • Bachelor’ s degree preferred

  • 3+ years experience in QA testing required

  • Willingness to take ownership for own work to continuously improve performance
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