Nexthink Analyst

Norcross, GA 30071

Posted: 02/21/2019 Employment Type: Contract To Hire Category: Other Area(s) Job Number: 52189
Nexthink  Analyst 
Contract to Hire role in Norcross, GA

You will be  responsible for  performing  daily  system monitoring, implementing  metrics, and  reviewing  trends to proactively  tackle  technical  issues  prior  to  end  user  impact.   Other duties include but are not limited to  analyzing existing  IT infrastructure,  applying  new ideas and  solutions  on an ongoing basis,  and  proactively  identifying, troubleshooting,  and  solving  complicated technical  issues  amongst a  global  enterprise  environment.  
 
Required: 
·         In-depth knowledge of Nexthink technology;  at least 1-2 years of Nexthink implementation experience. 
·         Ability to implement all aspects of Nexthink  technology  into environment (including but not limited to ServiceNow  integration  components,  investigations, metrics,  dashboards,  data presentations for  upper management,  and  user access  management). 
·         Ability to analyze data, recognize trends,  and  react accordingly. 
·         Working knowledge  of  and experience with  ServiceNow 
·         Strong scripting skills (minimum  PowerShell, and NXSQL) 
·         Basic knowledge of Microsoft Active Directory 
·         Capability to read and write technical documentation 
·         High motivation  for  self-development  and  staying abreast with current technology trends. 
·         Ability to  work independently with little oversight 
·         Ability to support multiple business needs at once  and work amongst cross-functional teams 
·         Good interpersonal skills and customer handling skills 
 
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