INTEGRATION VALIDATION AND SUPPORT ENGINEER

irving, TX 75039

Posted: 08/14/2019 Employment Type: Direct Hire Category: Sales Engineer Job Number: 53121

RESPONSIBILITIES 
 
The Integration Validation and Support Engineer will be responsible for: 
 
  • Internal integration and validation of mediation solutions for lawful interception
  • External integration and validation of mediation solutions (on the customer site for testing and production) which would include writing Acceptance Test Plans, User Guides, and Installation Guides
  • Providing support by troubleshooting installed solutions (collection of symptoms, advanced analysis of logs, protocol analyses (e.g., Wireshark traces, etc.)
  • Ongoing maintenance of installed solutions
  • Participation in 24/7 customer support as needed
  • Customer training  

QUALIFICATIONS / TECHNICAL COMPETENCY 
 
Qualified candidates will have the following technical knowledge: 
  • Windows 2008 Server / SQL 2008
  • Red Hat Enterprise Linux   6.x  / Oracle 11.x   
  • Cisco Routers / Firewalls / Switches
  • Network Knowledge: TCP, UDP, how to read a tcpdump traces
  • Working knowledge of networks in TCP/IP, network cellular/mobile 2G/3G/4G, and ideally: 
  •   GGSN/SGSN technologies (Nokia, Ericsson, etc.)
  • LTE technologies MME/PGW/SGW (Cisco, Huawei, etc.)
  • US and International Standards for Lawful Interception
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