Enterprise Automation Lead

Coppell, TX 75019

Posted: 04/17/2019 Employment Type: Direct Hire Category: Automation Test Engineer Job Number: 52517

The Enterprise Automation Team Lead will be responsible to design, develop and maintain service automation processes for the Global IT organization.

Responsibilities
  • Team Lead and developer with proven automation experience
  • Governance of Enterprise Automation processes, standards and execution
  • Partner with Infrastructure, development, DevOps and Operations teams across the Client Globally
  • Set expectations on how a process should be automated, monitored, managed and measured for consistency across process areas
  • Product and process ownership for the CMDB
  • Design and implement build, deployment, and configuration management
  • Test implemented designs and automation workflows
  • Build, script and test automation tools
  • Handle code deployments in all environments
  • Monitor metrics and develop ways to improve automation
  • Manage and assess automation value that is realized
  • Shift Left reviews with service and process owners to identify opportunities to leverage automation
  • Provide technical guidance and educate team members and coworkers on development and operations
  • Brainstorm for new ideas and ways to improvement development and automation delivery
  • Consult with peers for feedback during testing stages
  • Build, maintain, and monitor configuration standards
  • Maintain day-to-day management and administration of assigned projects
  • Manage CI, CD and tools required to provide automation
  • Manage ServiceNow process standards for workflows, discovery, advanced discovery, service mapping and service orchestration
  • Document and design various processes; update existing processes
  • Improve infrastructure development and application development
  • Maintain execution knowledge for common scripting languages, common development code bases and industry standard automation tool sets

Requirements:
  • 7+ years of scripting and development code writing
  • 7+ years working in a large enterprise environment
  • 5+ years working with ServiceNow CMDB
  • 5+ years working with Agile development methodologies
  • ITIL Foundations Certification
  • 5+ years automating datacenters, cloud environments, business processes and workflows
  • 5+ years working with DevOps tools and IT systems automation tools
  • 5+ years of experience with process analysis and process design

Preferred Qualifications
  • Experience with ServiceNow Development
  • Experience with ServiceNow CMDB, Discovery, Event Management, Advanced Mapping, Orchestration and Workflows
  • ServiceNow admin/developer certification highly desired
  • ServiceNow Integration Hub Experience highly desired
  • Experience with Microsoft SCCM, Alert management, event management and other IT management and automation applications
  • Experience with using scripting languages, process automation tools and development languages to deliver highly automated business processes
  • Experience with Java, Angular J, Shell Scripts, Python, VB Script, Power Shell, Batch Scripting, .Net, Perl, Ruby, HTML, etc…
  • Experience working with Windows, Linux/Unix, Desktops, Databases and other infrastructure operating systems
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