Desktop Support Technician Jobs in Dallas, TX

Dallas, TX 75219

Posted: 11/15/2018 Employment Type: Direct Hire Industry: Help Desk, Technical Support Job Number: 51584

ESSENTIAL DUTIES & RESPONSIBILITIES:

Provide Desk-side support of end user issues, such as:
- New user and equipment deployment
- Internal application troubleshooting
- Ticket management
- Proactive documentation of technical procedures
Maintain printer fleet needs
Ensure a timely response to ticketing needs
Ensure proper notes and documentation of all assigned tasks
Cross train with other technicians. Must be able to work in a team-player environment.
Must be able to work significant overtime while travelling up to 20% of time
Other duties may be assigned

EDUCATION & EXPERIENCE:

High School degree required; Associates or Bachelor’ s degree in IT preferred
2+ years of Enterprise Desktop Support experience
A+ and Network+ preferred
Proficiency in Windows 7, Windows 10, HP laptops and desktops, Mac OS X, Citrix Client, Cisco VPN Client
Experience with A/V systems, mixers, etc.
Experience with desktop imaging practices
Experience with Dell KACE desired, but not required

Apply Later

Apply Online

Apply with LinkedIn Apply with Facebook Apply with Twitter

Search Jobs