HUNTER Technical Resources
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Customer Data Analyst
Duluth, GA 30071
Posted: 02/16/2021
2021-02-16
2021-04-04
Employment Type:
Contract
Category: Other Area(s)
Job Number: 55021
Job Description
Legacy Data Analyst
- Sets up new bill to customers within customer master in JDE
- Sets up new ship to customers within address book in JDE
- Sets up bill to/ship to customers in legacy systems, including Radius, AS400, Microsoft AX, Corp 986, etc.
- Manage customer portal inbox and Salesforce inbox
- Work within the internal CRM system (salesforce.com) to update process documentation
- Process requests to update AP contact data
- Review Dunning letter failures and update contact data where necessary, report on the progress of these updates
- Update invoicing data in legacy systems
- Identify areas for improvement and automation
- Must possess the ability to work in multiple computer systems
- Analyzes requests to determine plant needs for customer setup
- Make customer name and address changes in systems
- Work with customer service to determine set up needs
- Maintain the customer information within the framework of the policy
- Work with team on major projects including setting up new ship to and bill to locations and updating data fields
- Document standard business processes