Customer Data Analyst Jobs in Duluth, GA

Duluth, GA 30071

Posted: 02/16/2021 Employment Type: Contract Category: Other Area(s) Job Number: 55021

Job Description

Legacy Data Analyst

Sets up new bill to customers within customer master in JDE
Sets up new ship to customers within address book in JDE
Sets up bill to/ship to customers in legacy systems, including Radius, AS400, Microsoft AX, Corp 986, etc.
Manage customer portal inbox and Salesforce inbox
Work within the internal CRM system (salesforce.com) to update process documentation
Process requests to update AP contact data
Review Dunning letter failures and update contact data where necessary, report on the progress of these updates
Update invoicing data in legacy systems
Identify areas for improvement and automation
Must possess the ability to work in multiple computer systems
Analyzes requests to determine plant needs for customer setup
Make customer name and address changes in systems
Work with customer service to determine set up needs
Maintain the customer information within the framework of the policy
Work with team on major projects including setting up new ship to and bill to locations and updating data fields
Document standard business processes

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