Business System Analyst

Plano, TX 75024

Posted: 08/17/2018 Employment Type: Direct Hire Industry: Business Analyst Job Number: 50927

Our client in Plano is looking to add a technical BA to their team.

Essential Duties and Responsibilities:
  • Assume responsibility for the technology side of one or more long-term client software projects.
  • Gather, clarify, and validate business requirements through ongoing active relationships with the project stakeholders.
  • Responsible for setting an agenda, preparing presentation material, facilitating discussions and leading meetings.
  • Document functional specifications for data integration, both batch and real-time (API), our hosted websites and data processing rules.
  • Manage expectations with clients via in-person and written communication.
  • Write business requirements and technical specifications. (Please be prepared to submit a writing sample)
  • Translate business requirements into technology solutions. Must be able to maintain both technical and business perspective for each project.
  • Organize and maintain project documentation, including Points-of-View, Scopes, Estimates, Impact Analyses, and large full-system requirements documents.
  • Assist in testing efforts, which includes working with the Q/A team to devise a test plan.
  • Manage change request process for existing applications.
  • Help determine highest priority requirements for the team and manage changes to those priorities and requirements.
  • Taking a leading role in resolution of escalated issues, and advocate for enhancements in subsequent product releases as necessary.

Experience and Skills Required:
  • At least two years experience in gathering and documenting business requirements and functional specifications for complex technology solutions.
  • Experience participating in and conducting requirements gathering sessions.
  • Understanding of time management skills and correct use of resources.
  • Client interaction experience.
  • Proficiency in Microsoft suite of desktop applications (MS-Office, MS-Project, Visio, Word, Excel).
  • Ability to create and maintain a complex word document with tables, table of content, graphics, etc.
  • Experience working with various methodologies to gather requirements and implement projects; agile experience preferred.
  • Proven ability to prioritize, multitask and manage multiple projects simultaneously.
  • Ability to work with a variety of people (creative, technical, management, and account management).
  • Excellent written and verbal communications/ability to communicate complex ideas and technical issues.
  • Working understanding of all facets of Web development, including strategies, design and implementation.
  • Database experience; able to write SQL query, comfortable with relational databases.
  • Prefer experience in Customer Loyalty or CRM.

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