2728 N. Harwood Street Dallas, TX 75201
Hardware/Software Management: Ensure uptime and full functionality of business systems supporting infrastructure including maintenance.
Work within IT Department to help troubleshoot network integration issues and end user issues as they relate to business systems.
Assist in creation, setup, and management of transfers of information between various systems.
Aid in documentation of business system process and procedures.
Application support of Collections, Billing and Report Writing software.
Work with Developer on automation projects and data mapping
- Candidate would have a minimum of five years support in a customer or user support role.
- Minimum of five years application support including Microsoft Office 2010 or higher and web based applications.
- Strong communication and organizational skills.
- Previous support of financial applications is a strong bonus.