Systems Engineer

Atlanta, GA 30306 | Direct Hire

Post Date: 11/02/2017 Job ID: 47620 Industry: Systems Engineer

Systems Engineer
Atlanta, GA

Essential Duties & Responsibilities
•         Lead and support client engagements in partnership with the Systems Architect
•     Effectively utilize methodology of Discover, Plan, Implement, and Document
•     Provide consistent communication to customer inquiries via phone, email, and our internal ticket system, meeting or exceeding SLA response times
•     Create detailed and thorough project documentation and Visio diagrams that even the higher-ups will love
•     Enable clients to get the most out of their technology; help them work smarter not harder
•     Internally identify areas in which we can help clients on future opportunities
•     Work after business hours and weekends, depending on client needs
•     Perform on-call support duties on a rotating weekly basis
•     Provide guidance and direction to Support Engineers

Business Qualifications
•     Excellent communication skills and business acumen
•     Ability to manage multiple tickets at once and determine priorities effectively
•     Affinity for developing strong business relationships across multiple levels of an organization

Technical Qualifications
•     Knows VMware, vSphere, and vCenter inside and out
•     Great with Microsoft Windows Server 
•     Good with Microsoft Active Directory and Group Policy
•     Knows a thing or two about Microsoft Exchange
•     Knows a thing or two about firewalls and VLANs
•     Knows there is always an answer to a problem
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