System Administrator

New Castle, DE 19720 | Contract

Post Date: 02/20/2018 Job ID: 48675 Industry: Systems Administrator

  • Hardware Support, including but not limited to:
    • Windows 2003/2008 server (Back up, performance monitoring, logon scripts, print queues).
    • PCs (NIC, RAM, Hard Drive, Images, XP/7 OS, advanced troubleshooting).
    • Printers
  • Report Development, including but not limited to:
    • Reporting Tools.
      • MS Access 2007, Crystal Reports, Crystal Enterprise, and Oracle Business Intelligence Enterprise Editions (OBIEE).
      • Understand and learn report generation tools and ability to train others.
    • Data sources.
      • Oracle, PRS / BAC Datamarts, ODBC Connectivity, SQL databases.
      • Ability to understand data structures and locate necessary information.
  • Network Support Including:
    • WAN, LAN, cabling, routers, hubs, switches and ports.
    • Active Directory administration
  • Software Support and Installation as needed.
  • General IT Support.
    • Provide Primary point of IT Support contact for campus associates.
    • Prioritize IT Support requests to best meet needs of the campus.
  • Applications support, including both decentralized and centralized technologies.
    • Translating business needs into IT Solutions.
    • Technology support in initial implementation and support. 


  • Bachelors or Associates degree in Information Systems or equivalent experience with a minimum of three (3) years experience in Information Technology Support.
  • Track record of continuous skills improvement, especially in the IT field.
  • Proven Customer Service skills, especially in a rapidly changing technology environment.
  • Excellent verbal and written communication skills.
  • Ability to work effectively with individuals at all levels of the organization and in teams as needed.
  • Self starter with high motivation and ability to work in geographically dispersed management.
  • The ability to handle multiple responsibilities, manage projects and prioritize to best support the organization.
  • Proven record of success in a flexible, team based environment.
  • The ability to see complex issues through to completion, including ownership of follow up and escalation.
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