Platform Operations Application Technical Specialist

Plano, TX 75024

Posted: 05/04/2018 Employment Type: Contract Industry: Other Area(s) Job Number: 49585

The primary responsibility of the Operations Technical Analyst is to assist and support Operations, Customers and Application Developers to maintain platform stability, platform compliance, file transmissions and job scheduling.

Roles and Responsibilities:
  • Work with team members to formulate the tactical plan to meet the goals and direction of the Platform Operations team
  • Develop documented repeatable processes that support business needs
  • Develop shared knowledge of leveraged tools on the Platform Operations team, eliminating single points of knowledge
  • Drive continuous improvement of operational controls on the platforms managed by the team such as Payment Processing Platforms.
  • Drive compliance and security efforts related to applications and tools managed by the Platform Operations team
  • Develop and maintain installation and configuration procedures, and drive automation around these areas

  • Understanding of Microsoft and Red Hat Linux server technologies (Active Directory, DNS, LDAP, IIS, Satellite, basic administration and troubleshooting)
  • Preferred Knowledge of Jboss
  • File Transmission and Job scheduling software
  • Experience with file transfer protocols like FTP, FTPS, SFTP
  • Knowledge of file transmission security and best practice:   encryption technology, key exchange, internet v private circuit
  • Experience with a scripting language (PowerShell, Bash, Perl, Python, Ruby)
  • Excellent communication skills are required
  • Ability to work independently and as part of a team
  • Willing to travel to offsite locations (no more than 10%)
  • Willing to work off-hours in an on-call schedule
  • Good organization skills to balance and prioritize work
  • Analytical and problem solving skills to troubleshoot system problems
  • 2-5 years of operations support or commensurate IT technical experience

Additional Beneficial Technical Skills:
  • Experience with enterprise and transaction monitoring solutions
  • Experience supporting 24\7 HADR transaction processing
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