HUNTER Technical Resources
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USD
60000
YEAR
IT Systems Support Analyst
Responsible for the installation, testing, training and maintenance of Radiology PACS, Scheduling, Document Imaging Systems, and STAR Radiology. Responsible for creating a filmless environment and integrating imaging equipment with PACS. Provides ongoing support to users at multiple sites.
IT Systems Support Analyst
7755 Dunvegan Close Atlanta, GA 30350 | Contract To Hire
Post Date: 02/05/2018
2018-02-05
2018-05-22
Job ID: 48472
Industry: Help Desk
IT Systems Support Analyst
Responsible for the installation, testing, training and maintenance of Radiology PACS, Scheduling, Document Imaging Systems, and STAR Radiology. Responsible for creating a filmless environment and integrating imaging equipment with PACS. Provides ongoing support to users at multiple sites.
- Primary responsibility for systems related to PACS and Radiology Scheduling. Additionally responsible for the installation, testing, training and maintenance of Radiology Systems including ImageFreeway, eFilm, PACSScan, MimVista, TeraRecon, and PowerShare.
- Provides backup support for additional radiology systems as needed. Includes PowerScribe360, STAR Radiology, and NMIS.
- Assists with overall systems, downtime, network, space, and integration planning for Scheduling, PACS, film library functions, and all other Radiology systems. Supports upgrades on these systems.
- Plans, manages, and implements projects to improve Radiology operations.
- Works closely with the radiologists to keep them informed on system issues and status. Provide timely response to radiologist support requests and communicates issues in a timely manner to Radiology management.
- Provides timely support and response to Radiology staff for systems support requests.
- Assists as a liaison to physician practices to support special projects as needed.
- Assists, reprioritizes and makes self available to provide support during systems downtime. Follows systems downtime and recovery policies.
- Maintains confidentiality on all systems; completes system security updates as required and enforces HIPAA compliance.
- Provides on-call support for radiology systems 365 days per year in rotation with other Radiology systems resources.
- Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury-accident to Manager.