IT Systems Administrator/Analyst

Atlanta, GA 30327

Posted: 11/06/2018 Employment Type: Direct Hire Category: Systems Administrator Job Number: 51505

IT Systems Administrator/Systems Analyst

SUMMARY:

The IT Systems Administrator will oversee the development, implementation, and use of technology throughout the bank. Areas of responsibility include the full range of information systems and telecommunications activities, including determining user requirements, recommending practical solutions, and leading bank-wide efforts to improve the effective use of technology. This person supervises IT and is responsible for ensuring the integrity and security of all technology systems that support the bank’ s customers as well as end users. This person is expected to learn emerging technologies and resolve any issues involved in integrating new technologies with existing systems. The IT Systems Administrator is a key technical resource, providing advice, training and technical support for various projects. This position also works closely with Senior Management in evaluating current systems and aligning business objectives with the strategy for technology.

MAJOR JOB DUTIES & RESPONSIBILITIES:
  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, and software applications.
  • Provide expertise and support during systems upgrades, installations, conversions, and file maintenance.
  • Oversee systems development and enhancement and the integration of new systems with existing systems.
  • Manage IT staff, including hiring, training, evaluation, guidance, discipline, and discharge.
  • Develop the IT staff to meet the changing needs of users, offices, new projects and technologies; and varying staff strengths.
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
  • Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
  • Supervise and provide end-user services, including help desk and technical support services.
  • Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
  • Responsible for compliance with FDIC and State banking regulations and is the point of contact for external auditors and examiners.
  • Responsible for monitoring and oversight of daily, monthly, and quarterly reports from Network vendors.
  • Develop and implement all IT policies and procedures, including those for security, disaster recovery, purchasing, and service provision.
  • Manage servers, security solutions, network hardware and equipment.
  • Manage telecommunications infrastructure and development plans, projects, policies and procedures.
  • Negotiate and administer vendor, outsource, and consultant contracts and service agreements.
  • Investigate, analyze, and resolve complex hardware problems on bank computer systems; perform advanced hardware repairs, maintenance, technical assistance, and support on a range of PC computers and peripherals.
  • Provide troubleshooting support for escalated software and hardware problems. Coordinate vendor assistance when required.
  • Install and maintain desktop computer hardware; including computers, monitors, printers, modems, internal cards, and other computer equipment.
  • Respond to after-hours system problem calls. Travel to branch locations as needed.
  • Provide technical assistance, support, and troubleshooting in the resolution of system communications failures and conflicts.
  • Review, prioritize, and process problem reports; document the progress of projects.
  • Maintain systems compliance with bank security policies and procedures.
  • Provide Strategic Planning information to Senior Management.
  • IT Team Leader for Disaster Recovery.
  • Contributing member of the IT Steering Committee.
  • Review existing and compose new policies as needed, subject to review by Senior Management.
  • Perform other duties as assigned.

MINIMUM JOB REQUIREMENTS:
  • BS or BA degree in Information Systems, Information Technology, Computer Science or related technology degree.
  • At least five (5) years of experience that is directly related to the duties and responsibilities specified. A directly related higher degree from an accredited institution may be substituted for up to two years of experience.
  • MCSE, CCNA, VCP or 5 additional years of field experience.
  • Ability to work productively in teams.
  • Normal work hours are Monday through Friday, 8 a.m. – 5 p.m. Must be flexible and be willing to work additional hours as needed.

KNOWLEDGE, SKILLS, & ABILITIES:
  • Possess a strong background in the Windows OS and Windows Server OS,  Cisco Networking, and Virtualization (VMware),  Advanced knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
  • Ability to diagnose and rectify a wide range of complex computer hardware and software problems.
  • Ability to effectively supervise staff.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to provide advanced technical assistance and comprehensive problem resolution to end users.
  • Ability to install and configure computer systems, hardware, and peripherals.
  • Knowledge of customer service standards and procedures.
  • Strong interpersonal and communication skills and the ability to work effectively in a diverse community.

DISTINGUISHING CHARACTERISTICS:
  1. Advanced skill to maintain, repair, and provide technical support of a variety of computer systems hardware and software across a wide range of bank operating units
  2. Performance of complex upgrades on a wide variation of operating systems, including systems integration and customization
  3. Analysis and resolution of complex computer applications and systems problems for multiple clientele
  4. Provision of in-depth technical assistance to end user support staff.

WORKING CONDITIONS AND PHYSICAL EFFORT:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is required to walk; sit; use hands to finger, handle or feel; reach with hands and arms and talk or hear.
  • May at times be on-call or requested to work an evening or weekend shift.
  • Local travel and non-local travel may be required via both ground and air transportation. Travel 0 – 25%.
  • Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
  • Moderate physical activity. Requires handling of average-weight objects up to 60 pounds or standing and/or walking for more than two (2) hours per day.
  • Little or very limited exposure to physical risk.

 
Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

Posted

  HUNTER Technical Resources Celebrates its 20thAnniversary ATLANTA, GA HUNTER Technical Resources LLC is proud to announce its 20th anniversary as a leading IT staffing and project solutions provider. The company has blossomed from the original dreams of its Georgia Tech founders, growing from a regional company into a national resource for recruiting… Read more »

Posted

IT Staffing

HUNTER Expands Professional Services Offerings with Addition of Patti Dismukes LEADER IN IT RECRUITING TO GROW PROFESSIONAL SERVICES PARTNERSHIP   ATLANTA, GA September 2016 Atlanta-based HUNTER Technical Resources, a leading provider of IT recruiting and staffing services, announces the hiring of Patti Dismukes as Vice President of Professional Services. Patti will grow HUNTER s Professional… Read more »

Posted

Recruiter Quote

What should you expect from your partnership with a recruiter?   CONTACTS – Recruiters are immersed in the hiring process day-in and day-out. They have cultivated relationships with numerous Hiring Managers at major companies and their sole purpose is to match the right candidate with the right role. Partnering with a recruiter makes sure your… Read more »

Posted

IT Staffing and Recruiting

When it s time to navigate a job search choose to partner with an EXPERT! A recruiter or headhunter is someone who spends their days and nights searching for quality candidates in order to create a pipeline of individuals skilled and ready to step in to their next role. As experts at building relationships, recruiters create… Read more »

Posted

New headquarters for IT staffing & recruiting firm

ATLANTA, GA December 15, 2015 Atlanta-based HUNTER Technical Resources, LLC (HUNTER) a leading provider of IT recruiting and staffing services, announces its Atlanta headquarters relocation and expansion. HUNTER s headquarters will move to Glenridge Highlands One, a class A office space located along the bustling GA 400 corridor inside of I-285. The new address… Read more »

Posted

Leader in IT recruiting to help companies meet staffing needs with top talent. ATLANTA, GA September 30, 2015 Atlanta-based HUNTER Technical Resources, a leading provider of IT recruiting and staffing services, announces its expansion into Dallas/Ft. Worth with a regional office to serve the region s growing IT industry. This expansion strategically positions HUNTER to… Read more »

Posted

Atlanta, GA September 16, 2015 – Clint Bailey, Managing Partner of HUNTER Technical Resources, LLC (HUNTER), a leading provider of IT recruiting and staffing services, was honored on September 12, when TiE Atlanta announced the rankings of the 2015 TiE Atlanta Top Entrepreneurs at the TiECON Southeast Conference in Atlanta. This recognition honors company… Read more »

Posted

ATLANTA, GA April 14, 2015 Atlanta-based HUNTER Technical Resources, a leading provider of IT recruiting and staffing services, announces its expansion into Austin with the opening of a regional office to serve the area s growing IT industry. This expansion strategically positions HUNTER to better serve new and existing clients throughout Texas and the Southwestern… Read more »

Posted

ATLANTA, GA December 1, 2014 Atlanta-based HUNTER Technical Resources, a leading provider of IT recruiting and staffing services, has announced the expansion of their regional office located in Denver, CO. In response to continued strength in the information technology job market, HUNTER is growing their U.S. footprint to better serve their existing Denver, West… Read more »