IT Product Specialist

Atlanta, GA 30339

Posted: 04/30/2018 Employment Type: Direct Hire Industry: Product Manager Job Number: 49473

Product Manager

  • Serves as a liaison between the business stakeholders and technology solution providers. Solicits feedback, facilitates communication, and clarifies direction of modifications needed.
  • Works with business stakeholders and customer advisory boards on product strategy, roadmap, and priorities.
  • Remains an active participant throughout the solution delivery process to ensure that stakeholder needs are being met.
  • Participates actively in and is a sponsor of beta and pilot programs.
  • Works with customer-facing teams to monitor functionality issues and drive product quality improvements.
  • Works with technical writing team to ensure product documentation is accurate and complete.
  • Engages actively in the release management process to ensure critical product improvements are delivered timely.
  • Serves as project sponsor with vendors and internal teams.
  • Provides training and product support to customer-facing staff to increase knowledge of software products.
  • Uses Jira and Clarity tools to track change requests for future product enhancements.
  • Develops strong knowledge of competitor’ s solutions.
  • Develops strong knowledge of industry store technology solutions.
  • Manages legacy system roadmap items and ensures alignment with replacement system.
  • Manages the Product Backlog including generation and prioritization of the list of user stories to be completed by the development team.
  • Creates acceptance criteria for user stories.
  • Signs-off functionality during development demos and to be deployed in production.
  • Creates a vision of the product area and communicates it to the functional team members and the development team.
  • Accountable for good economic decision-making during sprint and release planning.

  • 7+ years of IT experience  with the most recent 5+ years dedicated to software product management
  • Bachelor’ s degree, or equivalent experience, required (MBA preferred).
  • Experience product management experience required.
  • Background in software requirements and design strongly preferred.
  • Demonstrated ability to quickly gain end-to-end knowledge of complex enterprise class software products and use that knowledge to field questions from diverse audiences including business executives, technical and store operations resources.
  • Ability to facilitate meetings and address audiences of business executives, store owners and store operations personnel.

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