Experience Strategy Lead

Alpharetta, GA 30009 | Contract

Post Date: 07/11/2018 Job ID: 50503 Industry: UX Design

Experience Strategy Lead


Lead Experience Strategists call upon their applied experience and a rich toolkit of skills and techniques to understand user needs and context and translate those into innovative conceptual designs. They also collaborate with Group leadership to define our strategy and processes and serve as mentors for the team.

  • Serve as senior research and design practitioner, leading activities that span user research and discovery, data analysis and insights, conceptual design, information architecture and navigation, and high-level user interface design
  • Collaborate with team leads, stakeholders, and others to define and implement rational, effective, and efficient design processes, methods, and best practices
  • Communicate design decisions and rationale with clarity and authority
  • Ensure timeliness, quality and success of Strategy team deliverables and engagements
  • Contribute to Group planning, strategy, and promotion
  • Awareness and application of latest best practices, tools and trends
  • Serve as mentor to other team members
  • Promote good design and serve as design advocate and ambassador

  • Minimum of 7 years applied experience in user-centered design for complex products or services. Portfolio to demonstrate relevant experience required.
  • Applied experience and working proficiency in at least one area of user research or discovery. Example relevant experience includes usability testing (remote and in-person), survey design, ethnography, metrics, personas, and journey maps.
  • Highly skilled in information architecture, mental models, and conceptual design
  • Ability to translate conceptual design into low-fidelity UI wireframes and prototypes
  • Experience designing and delivering innovative solutions for complex systems and domains
  • Working knowledge of latest design tools such as Axure, Invision, or Sketch
  • Experience applying design best practices, standards, and processes
  • Excellent verbal and written communication, interpersonal and teaming skills
  • Organized and detail-oriented
  • Demonstrated expertise in written and verbal communication
  • Bachelor’ s degree in relevant field or equivalent work experience

Preferred Experience:
  • Enterprise product strategy and design
  • Experience collaborating with peers in design teams
  • Preference given to candidates with both strong research and design skills
  • Experience working with Agile product development process
  • Experience in financial sector
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