CRM Solutions Architect

Sandy Springs, GA 30328 | Direct Hire

Post Date: 03/08/2018 Job ID: 48891 Industry: Solutions Architect

Solutions Architect

Client is seeking Solutions Architect to develop  a technology strategy to enhance the customer experience management business processes to enable a superior customer experience.

Job Description: 
  • Develop the architecture & supporting technology  strategy for digital enablement  across the organization, including CRM (SFDC) and cross-functional technologies that  will integrate with. 
  • Partner with stakeholders to gain support  of the strategy & vision.
  • Define  business domain strategy, governance, organization and key business processes of the organization
  • Identify and address areas of improvement; develop solution architecture roadmaps  with business process partners & strategy teams

Education and Qualifications:
  • Bachelor' s degree or equivalent work experience
  • 8+ years of experience  developing and implementing applications
  • 3-5+ years of experience working with CRM solutions (like
  • 3-5+ years of Enterprise Solutions Architecture experience 
  • Experience developing 3-5 year road maps of the evolution of the enterprise application portfolio from current to future state
  • Experience influencing, evangelizing and driving alignment on strategy across matrixed  organization
  • Experience with Agile Methodology
  • Global  enterprise SFDC implementation experience
  • Information Security management experience
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