Atlanta, GA 30360, GA | Contract
Our Atlanta based client is hiring a Solution Consultant (Zendesk) for a strategic initiative.
- Experience mapping RFI/RFP requirements to software solutions.
- Excellent interpersonal, communication, persuasion, presentation and writing skills.
- Call Center Experience is Desired
- Experience scoping, managing and executing customer pilots and Proof of Concepts.
- Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution.
Previous consulting experience implementing enterprise class software solutions.
In-depth knowledge of Customer Service Software, ITSM, data warehousing, business intelligence, Customer Service Software.