Solution Consultant

Atlanta, GA 30360, GA | Contract

Post Date: 08/11/2017 Job ID: 46590 Industry: Other Area(s)

Our Atlanta based client is hiring a Solution Consultant (Zendesk) for a strategic initiative.

 

Required:
  • Experience mapping RFI/RFP requirements to software solutions.
  • Excellent interpersonal, communication, persuasion, presentation and writing skills.
  • Call Center Experience is Desired
  • Experience scoping, managing and executing customer pilots and Proof of Concepts.
  • Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications.
  • Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution.

Preferred Skills:

Previous consulting experience implementing enterprise class software solutions.
In-depth knowledge of Customer Service Software, ITSM, data warehousing, business intelligence, Customer Service Software.
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