Salesforce Business Analyst

Providence, RI | Direct Hire

Post Date: 02/16/2017 Job ID: 43617 Industry: Salesforce Developer

Salesforce Business Analyst 


Currently seeks a Business Analyst to join our team in Providence, RI.   The Salesforce team has a strong record of meeting high performance standards while implementing complex global Salesforce solutions that deliver real value to our clients.   Our Salesforce team   possesses deep industry expertise, process proficiency, and technology skills   gained through numerous prior successful Salesforce implementations. This experience and expertise ensures solutions that deliver real value for our customers.
-Scope, define and drive critical business initiatives to enhance company performance in the Sales and Marketing areas
-Design adaptable and scalable solutions that meet current business needs and can be leveraged to address future needs (including the creation and maintenance of multi-year functional roadmaps)
-Translate abstract concepts in to clear and actionable deliverables
-Analyze business process and design scalable solutions to increase operational maturity
-Provide strategic guidance for the platform identifying and proposing innovative capabilities
-Drive a team of vendors, developers, business analysts, and line of business subject matter experts to design and implement optimal solutions that meets business needs and long term support objectives
-Develop business cases and determine benefits of pursuing operating plan initiatives and contribute to prioritization
-Lead requirements solicitation sessions using various methods including but not limited to: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios
-Lead/oversee testing efforts to ensure high quality deliverables; Lead/guide developers in understanding business needs; Lead process improvement efforts to increase automation or productivity
-Drive business stakeholders toward consensus and decisions
-6-8 years of experience in Information Technology
-6+ years of experience as a business analyst on progressively complex solutions
-2 years of experience as a business analyst with implementations
-2+ years of experience as a business analyst with healthcare Payer solutions
-Certified Salesforce Administrator (Salesforce ADM-201)
-Certified Salesforce Sales or Service Cloud Consultant.
-Proven track record of researching and analyzing complex business and operational issues and providing concise summaries and driving solutions
-Ability to analyze complex data or systems issues and to provide actionable recommendation to help resolve process gaps or related business challenges
-Strong presentation skills
-Experience with custom Salesforce objects as well as Opportunities, Leads, Accounts, Cases
-Strong understanding of the Salesforce security model
-Experience working with custom page layouts and Visual Force pages
-Experience driving solutions collaboratively with a mixed team of IT and business SME’ s or on independent assignments
-Experience working in a global environment with remote resources
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