Sales Engineer - Southeast

Atlanta, GA | Direct Hire

Post Date: 03/14/2017 Job ID: 44022 Industry: Sales Engineer

Sales Engineer

Responsibilities
  • Drive sales by providing technical sales support.
  • Provide coaching to the Account Executives in the sale of products and services to Carrier & Enterprise customers as well as government, education and medical institution customers.
  • Through coaching and technical sales, drive sale closure to shorten sales cycle and ensure sales goals and objectives are achieved.
  • As part of sales process, play key role in the preparation of Requests for Proposals, designing cost-effective solutions and solving prospect configuration challenges.
  • Participate in the creation and delivery of high-level face-to-face sales presentations that demonstrate technical knowledge of the latest products and services.
  • Analyze customer requirements to understand how products and services can be applied to meet their needs and solve their problems.
  • Provide customers with solutions that meet their business applications, and ensure protected circuit design, disaster recovery applications, appropriate bandwidth for future growth, etc.
  • Translate complex technical requirements into information that customers can understand and respond to.
  • Keep abreast of competitive landscape and emerging technologies in order to best position in the marketplace.
  • Respond to requests for bids and proposals by providing fully-documented technical solutions, with diagrams, that clearly outline all technical components of the solution.
  • On behalf of Account Executives, ensure completion of all appropriate paperwork, processes and systems in support of customer network design and contract completion.
  • Set appropriate expectations for timeline and project completion.
  • Provide regular project updates to internal customers (sales, engineering, technical operations).
  • Adhere to all company standards and overall business professionalism.
  • Demonstrate regular, consistent, and punctual attendance.
  • Perform other duties as assigned.

 

Requirements:
  • Bachelor’ s degree in computer science, engineering, or related field.
  • Minimum five years’ experience in technical sales engineering / support role(s) within the telecommunications industry (ideally ISP, CLEC, ILEC, VAR, or MSO)
  • Experience developing and/or delivering technical training programs.
  • Expert-level technical skills with LAN and WAN technologies required.
  • Ability to create technical designs and diagrams of customer solutions.
  • Strong technical presentation skills (development and delivery).
  • Excellent project management skills.
  • Excellent verbal and written communication skills, including ability to explain technical concepts to laypersons in simple, understandable terms.
  • Consistent focus on results and goal achievement.
  • Proficiency in Microsoft Word and Excel.
  • Strong teamwork skills.
  • Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.

 

Preferred Skills
  • Network design
  • MAN technologies and designs (including DS-x, OC-x, WDM, and Ethernet)
  • Internet technologies, functionality, and services
  • Business continuity / disaster recovery concepts
  • Networking protocols (emphasis on Layers 1, 2, and 3)
  • Familiarity with CPE (voice and data)
  • Knowledge of a variety of transport and Ethernet equipment vendors and models
  • Data networking technologies, functionality, and services (LAN, MAN, WAN, VPN)
  • High-level understanding of Fiber Optic network design and implementation
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