IT Business Analyst

Houston, TX | Contract

Post Date: 10/11/2017 Job ID: 47346 Industry: Business Analyst

IT Business Analyst


This is an on-site assignment to help improved synergy between tools – queuing, customer notification, triage, ticketing, survey and reporting. Our goal for tool improvement is to continue to enhance the user experience with more streamlined, less redundant processes.

Skills Required: 
  • 5+ years’ of IT Business Analysis experience 
  • 5+ years of general IT experience and development/software/hardware knowledge  
  • Proficient in Desktop support 
  • 2+ years’ with Office 365
  • Education – B.S. in Computer Science, Computer Engineering, or other technical field is strongly preferred

Required Qualifications:
  • Improved synergy between tools – queuing, customer notification, triage, ticketing, survey and reporting. Our goal for tool improvement is to continue to enhance the user experience with more streamlined, less redundant processes.
  • Skills: 
  • Business Analysis 
  • General IT Skills 
  • Proficient in Desktop support 
  • Office 365
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