GM - Program Management

Atlanta, GA | Direct Hire

Post Date: 10/18/2016 Job ID: 42232 Industry: Program Manager

JOB TITLE:                              General Manager

LOCATION:                           Atlanta, GA 


  • Provide a holistic view of the overall program to the organization and stakeholders
  • Define the program governance plan outlining roles, responsibilities, decision rights and clearly defined escalation path
  • Exhibit proactive leadership behavior by engaging in the program/project planning activities to ensure project success criteria are defined upfront to promote alignment with the expected outcomes
  • You will develop and maintain strong working relationships and strategic partnerships with key stakeholders to maximize program effectiveness and influence and lead culture change efforts to integrate Project Management Center of Excellence (CoE) elements into a broader performance based culture
  • Owns the overall resource management for the end to end Integration delivery, which includes developing project resource estimates, allocations, approving time reports, training/transition plans, technical coordination, issue resolution.
  • Develops, sells and implements comprehensive project plans, encompassing project team structure and resource assignment, implementation, testing and training plans, creation of a control plan identifying both business process metrics and IT platform quality requirements and ensuring successful transition to support and maintenance teams
  • Work effectively with cross-functional teams to identify areas for improvement as well as efficiency gains.  Create and own execution plans to drive the improvements in program delivery
  • Lead Program initiatives based on knowledge and practical application of business best practices
  • Work with Program Managers on risk mitigation plans and insure that proactive measures are being taken to address program risks
  • Assist with the training and development of Program Managers to include transformational initiatives such as iterative, Agile methodologies and practice
  • Conduct periodic post implementation reviews to reinforce key elements of success and identify areas of improvement
  • Contribute to the development of Program Management Center of Excellence in the area of best practices, standards, procedures, and governance
  • Partner with IT Sourcing team to ensure the best resources with the most appropriate skill sets and training are ready and available as needed for projects

  • 10+ years of experience in Program Management within a large, matrixed IT environment  
  • Experience in managing upstream, lateral and downstream to ensure successful Program and Project implementations
  • A strong understanding and practical application of waterfall, iterative, and agile software development methodologies
  • Experience executing in a dynamic, growing organization in a fast-paced, challenging environment
  • Experience managing and leading large teams in a matrix capacity
  • Proven track record of driving large scale change management efforts, impacting several business units with programs and portfolios combining to over $50million in value
  • Ability to communicate complex problems and plans in a poised, creative and composed manner, whilst demonstrating a passion for delivering Change
  • Experience managing all aspects of large projects for the respective lines of business from initiation through deployment
  • Experience and ability to engage and collaborate with business management and leadership teams with an approach that results in greater value to and engagement with our business
  • Experience with the development and implementation of complex, enterprise level data analytic and predictive analytic solutions
  • Experience in Program Management leadership of global IT delivery organizations that could include offshore, nearshore, onshore with a mix of employee, contract and 3rd party technical resources
  • Able to communicate and work effectively and collaboratively at all levels or our organization and within IT and business leadership

  • Airline or Hospitality industry background preferred
  • PMP, CSM, ACP or other Project Management certifications preferred

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