Data and Reporting Analysis

Maryland Heights, MO | Direct Hire

Post Date: 10/25/2017 Job ID: 47566 Industry: Data Analyst

JOB SUMMARY
Responsible for supporting the Enterprise Service Delivery Reporting team to analyze engineering data and processes. Multiple tools and resources will be used for regular reporting, ad hoc reporting and statistical analysis. Responsible for ensuring that data is communicated with accuracy across the organization and at various levels.


MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Works directly with the Service Delivery and Engineering leaders and internal business customers to understand reporting requirements and execute production of regular/ad hoc reports with a high degree of accuracy and in a timely manner.

Manipulates and analyzes large data sources from multiple platforms.

Assists with the establishment of dashboards, reports, and adhoc analysis.

Produces regular and adhoc reports to support various sales and marketing channels.

Evaluates reporting results through data investigation and analysis.

Identifies trends, patterns and opportunities for improvement based on data and results of reporting.

Monitors ongoing data feeds and perform root cause analysis and investigations on data quality issues.
May assist with developing, optimizing and maintaining complex data and reporting solutions (creating tables, views, stored procedures, triggers, error handling, etc.).

Performs other duties as requested by supervisor.


REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to learn complex data structure, prevailing data and business rules to produce precise sets for analytics
Experience with data research using Excel
Experience with reports & dashboards in Salesforce
Experience with Tableau and SAS not required but preferred
A curious and investigative nature to identify and to resolve possible data inaccuracies
Ability to double check and confirm results of queries and identify data issues before delivering to business
A strong aptitude for numbers
Motivated self starter and self learner
Organized and methodical
Excellent work ethic
Can do attitude

Education
BA /BS in computer science, management information systems, statistics, mathematics or equivalent technical or semi-technical undergraduate degree OR equivalent experience

Related Work Experience Number Of Years
Experience with complex reporting and data analysis 5
Experience with Excel 5


PREFERRED QUALIFICATIONS
Skills /Abilities and Knowledge
Experience in creating complex Excel Macros (VBA knowledge preferred)
Experience in the Cable Industry
Knowledge of current analytics trends

Related Work Experience Number Of Years
Experience in cable industry 2-3
VBA Macro 2-3

WORKING CONDITIONS
Office environment
Minimal travel as required
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