Data Analyst

exton, PA | Contract

Post Date: 02/09/2017 Job ID: 43503 Industry: Data Analyst

Summary:
The Implementation Specialist will be responsible for the configuration of accounts and products which includes: customer communication, configuration and analysis of data, configuration and analysis of third party integrations both internal and external and timely follow-up and completion of the account setup within a specified configuration period.  

 

Responsibilities:

•     Manage multiple account configurations through completion.
•     Maintain verbal and written communication with all stakeholders involved.
•     Maintain notes pertaining to the account configuration.
•     Analyze current account conditions as well as client requests to effectively communicate recommendations and configure the account based on those recommendations.
•     Gather all necessary information for account configuration from the client or their third parties.
•     Configure and analyze inventory data in IOL based on client requirements.
•     Work with clients and third party vendors to confirm proper distribution of inventory.
•     Work in a team environment with the Engagement Team and Training Team to insure proper expectations are set and are being met.

 

Requirements:
•     Must have excellent communication & interpersonal skills and have the ability to communicate at all levels.
•     Highly motivated self-starter capable of working in a team environment 
•     Must be computer literate (including Excel, Outlook & Word).
•     Must have professional and positive approach at all times.
•     Must have knowledge of the HomeNet system as well as integrated third parties.
•     Must have excellent problem solving skills.
•     Must have strong organizational skills.
•     High school diploma or equivalent
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