Business Analyst

Atlanta, GA | Contract

Post Date: 02/10/2017 Job ID: 43513 Industry: Business Analyst

Responsibilities:

• Document and identify gaps in IT and business processes through process mapping to illustrate current and future state.

• Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.

• Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations

• Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps

• Assess, research, analyze and document sponsor/stakeholder needs

• Supports the Project Manager in planning, executing, controlling and closing phases

• Develop and maintain strong relationship with business partners and internal/external team members

• Identify issues and escalates/manages resolution as required

• Coordinates and provides support to the business with the process implementation

• Perform other duties as assigned

 

Education/ Experience:

• Minimum Bachelor’ s degree. Specialization in Business, Finance, Engineering, Science or Math is desirable

• 5-7 years experience

• Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline

• Experience in Information Technology required, specifically Salesforce.com

 

Requirements:

• Ability to quickly learn organizational structure, business strategies and processes

• Knowledgeable on business process modeling, process mapping.

• Capable of writing clear and well structured business requirements documents

• Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use

- 2-3 years’ experience working on Heroku app development, managing dynos, elements marketplace and most importantly Heroku Connect

- Requirements gathering & analysis skills

- Experience creating Requirements document, wireframes, Mockups etc

- Experience working in an Agile development environment

- Excellent Communication skills

- Some level of Project Management skills

- Comfortable with constant changes in requirements

- Support the applications hosted on Heroku

- In depth knowledge of SQL most importantly PostgresDB

- Comfortable creating and interpreting Salesforce Reports

• Ability to resolve minor conflicts/issues using different tactics for prior to escalation

• Work with team members to understand the needs of the project

• Strong verbal and written communication skills

• Strong facilitation and presentation skills
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