Atlassian/Unix platform support resource

Dallas, TX | Contract To Hire

Post Date: 10/13/2017 Job ID: 47360 Industry: Unix SysAdmin

Responsibilities:
  • OS support - Unix SME more than an Atlassian SME
  • licensing management - ELA/App rationalization/Instance tracking
  • Incident management and communication
  • We work with IT SOC for bridge/global alerts etc.
  • Work with Atlassian product vendor to update Atlassian ticketing system with platform info etc.
  • Change management and communication
  • CHG Stakeholder meetings
  • CHG Implementation windows
  • MOP review
  • CAB meetings
  • Operational support
  • Develop scripts for troubleshooting
  • Work with Engineering and Architecture team on troubleshooting playbook
  • Knowledge with monitoring tools
  • Security Audits/assessment
  • Security patch implementation coordinate with the unix, F5, HW teams
  • Work with Other teams - bonus skills:
  • Work with UNIX team in coordinating Patches – it will be performed by the Unix team.
  • Migration from Sharepoint/other Atlassian instances
  • Work with the SQL team on DB tuning and troubleshooting
  • Work with the monitoring team on managing App Dynamics alerts and response
  • Work with the Infrastructure teams for VM, LB/Host/DNS/Network/Firewall etc. issues
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